Every Hewlett Packard Laser Jet 5Si printer repair/service includes a free cleaning by HP Certified technicians. Our HP LaserJet 5Si service team has the technical ability to fix your laser printer on the first visit. We are experts at solving HP laser-jet 5Si print defects with vertical lines, Horizontal lines, smeared prints, toner not bonding on the paper, dirty printing, repeating images and repeating dots.
Laser Printer Services repair HP LaserJet 5Si printer error code failures such as 57 fan error messages, 50.1 fuser error, 13 paper jam error in Los Angeles, Orange County and San Bernardino. Our HP printer repair team has the technical ability to fix HP LJ 5Si printer with any service error codes.
We stocks all genuine HP 5Si common and high demand printer repair parts to provide you fast onsite printer service. Our goal is to solve most HP laser-jet 5Si printer malfunctions and failures on the first visit.
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LJ 5si Printer Error Messages |
Recommended Action |
| ACCESS DENIED MENUS LOCKED |
The printer control panel function that you are trying to access has been locked to prevent unauthorized access. See your network administrator. |
| BAD DUPLEXER CONNECTION |
The duplexer is not connected properly. Reinstall the duplexer. |
| CHECK INPUT DEVICE alternates with PAPER PATH OPEN PLEASE CLOSE IT |
The optional input tray cannot feed paper to the printer because a door or paper guide is open. Check the doors and paper guides. |
| CHECKING PAPER PATH |
The engine is rolling its rollers to check for possible paper jams. |
| DISK DEVICE FAILURE |
A print job requested a printer language that does not exist in the printer. The job will not print and will be cleared from memory. Print the job using a driver for a different printer language or add the requested language to the printer (if available). Press GO to continue. |
| CHOSEN LANGUAGE NOT AVAILABLE |
The EIO disk had a critical failure and can no longer be used. Remove the EIO disk and replace it with a new one. |
| DISK FILE SYSTEM IS FULL |
The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a nonexistent directory. |
| DISK IS WRITE PROTECTED |
Delete files from the EIO disk and then try again. Download or delete files from HP Jet admin and download or delete fonts from HP Font Smart. |
| DISK FILE OPERATION FAILED |
The EIO disk is protected, and no new files can be written to it. Disable the write protection through HP Jet-admin. |
| EIO DISK INITIALIZING |
The disk accessory card takes a long time to initialize. The first parameter (n) is the accessory slot number for this disk accessory card. |
| EIO n DISK NOT FUNCTIONAL |
The EIO disk is not working correctly. |
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EIO n INITIALIZING alternates with DO NOT POWER OFF
|
Wait for the message to disappear (approximately five minutes). If the printer EIO card is operating correctly and communicating with the network, this message disappears after approximately one minute, and no action is required. If the EIO card is unable to communicate with the network, this message remains for five minutes and then disappears. In this case, the printer is not communicating with the network (even though the message is no longer present). The problem may be a bad EIO card, a bad cable or connection on the network, or a network problem. Contact your network administrator |
| EIO n DISK SPINNING UP |
The disk accessory card takes a long time to initialize. The first parameter (n) is the accessory slot number for this accessory card. |
| ENV FEEDER LOAD [TYPE] [SIZE] |
Load the requested envelope type and size into the envelope feeder. Make sure that the envelope size and type are set correctly from the Paper Handling Menu in the printer's control panel.
Press the go key if the desired envelope is already loaded in the feeder. Press - VALUE + to scroll through the available types and sizes. Press the SELECT to accept the alternate type or size. |
| EXTERNAL DEVICE INITIALIZING |
When an external paper-handling device is connected to the printer, it must have 10 seconds to initialize after boot or after coming out of Power Save mode. |
| MEMORY SHORTAGE PAGE SIMPLIFIED |
The printer had to compress the job in order to fit it in available memory. Some data loss might have occurred. Press the GO to continue. You might want to add more memory to the printer. |
| OFFLINE |
Press the go key to place the printer online. |
| OUTPUT BIN FULL CLEAR (BIN nnn) (nnn=bin name) |
The output bin is full and needs to be emptied. If problem presist the output bin sensor is stuck |
| PERFORM PRINTER MAINTENANCE |
To ensure optimum print quality, the printer prompts you to perform routine maintenance every 350,000 pages. |
| RAM DISK DEVICE FAILURE |
The RAM disk had a critical failure and can no longer be used. Turn the printer off and then turn the printer on to clear the message. |
| RAM DISK FILE OPERATION FAILED |
The requested operation could not be performed. You might have attempted an illegal operation, such as trying to download a file to a nonexistent directory. |
| RAM DISK FILE SYSTEM IS FULL |
Delete files and then try again, or turn the printer off and then turn the printer on to delete all files on the device. (Delete files using HP Jet admin, HP Font Smart, or another software utility. See the software help for more information.) If the message persists, increase the size of the RAM disk. Change the RAM disk size from the Configuration Menu in the printer's control panel. |
| STAPLER LOW ON STAPLES |
The stapler device is running out of staples and needs to be refilled. |
| TONER LOW |
The print cartridge is running out of toner. Redistribute toner in the print cartridge or install a new print cartridge. |
| TRAY x EMPTY |
Load the empty tray (x) to clear the message. If you do not load the specified tray, the printer will continue printing from the next available tray, and the message will continue to display. |
| 13.x PAPER JAM [LOCATION] |
Remove jammed paper from the specified location. Open and close the top cover to clear the message.
If the message persists after all jams have been cleared, a sensor might be stuck or broken. Contact an HP-authorized service Laser Printer Services @ (800) 815-2737. |
| 20 INSUFFICIENT MEMORY alternates with PRESS GO TO CONTINUE |
The printer received more data than can fit in its available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.
Press GO to print the transferred data (some data might be lost); then, simplify the print job or install additional memory. |
| 21 PAGE TOO COMPLEX alternates with PRESS GO TO CONTINUE |
The data (dense text, rules, raster, or vector graphics) sent to the printer was too complex. Press GO to print the transferred data. (Some data might be lost.)
To print the job without losing data, from the Configuration Menu in the printer control panel, set Page Protect=On, print the job, and then return Page Protect=Auto. Do not leave Page Protect=On; it might degrade performance.
If this message appears often, simplify the print job. |
| 22 EIO x BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE |
Too much data was sent to the EIO card in the specified slot (x). An improper communications protocol may be in use. Press GO to clear the message. (Data will be lost.)
Check the host configuration. If this message persists, Contact Laser Printer Services @ (800) 815-2737. |
| 22 PARALLEL I/O BUFFER OVERFLOW alternates with PRESS GO TO CONTINUE |
Too much data was sent to the parallel port.
Check for a loose cable connection and be sure to use a high quality cable. (Some non-HP parallel cables might be missing pin connections or might otherwise not conform to the IEEE-1284 specification.)
This error can occur if the driver you are using is not IEEE-1284 compliant. For best results, use an HP driver that came with the printer.
Press GO to clear the error message. (Data will be lost.)
If this message persists, contact Laser Printer Services @ (800) 815-2737. |
| 41.3 UNEXPECTED PAPER SIZE |
The paper size on which you are trying to print is not the same as the control panel setting for Tray 1.
Make sure that control panel setting for Tray 1 or the envelope feeder is correctly adjusted for size. (The printer will continue trying to print the job until size settings are correct.)
After performing the actions above, press Go. The page containing the error will automatically be reprinted. (Or, you might want to press CANCEL JOB to clear the job from the printer's memory.) |
| 41.x PRINTER ERROR alternates with PRESS GO TO CONTINUE |
A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted.
If this message persists, contact an HP-authorized service or Laser Printer Services @ (800) 815-2737. |
| 50.x FUSER ERROR |
An internal error has occurred. Turn the printer off and then turn the printer on. The message might clear and then reappear when the next print job is sent.
If this message persists, contact an HP-authorized service or Laser Printer Services @ (800) 815-2737 |
| 51.x or 52.x PRINTER ERROR |
A temporary printing error occurred. Press GO. The page containing the error will automatically be reprinted.
If this message persists, contact an HP-authorized service Laser Printer Services @ (800) 815-2737 |
| 53.xy.zz PRINTER ERROR |
There is a problem with the printer's memory. The DIMM that caused the error will not be used. Values of x, y, and zz are as follows:
x = DIMM type 0 = ROM 1 = RAM
y = Device location 0 = Internal memory (ROM or RAM) 1 to 3 = DIMM slots 1, 2, or 3
zz = Error number
You might need to replace the specified DIMM. Turn the printer off and then replace the DIMM that caused the error.
If this message persists, contact an HP-authorized service or Laser Printer Services @ (800)815-2737. |
| 55.xx PRINTER ERROR alternates with PRESS GO TO CONTINUE |
A temporary printing error occurred. Press the GO. The page containing the error may automatically be reprinted.
2. Turn printer off, unplug it and reseat the formatter board.
If error returns, turn the printer off and remove all DIMMS, EIO Cards, Hard Disk Drive
Reseat one at a time and test again.
4. If message persists, Call Laser Printer Services @ (800) 815-2737. |
| 62.x PRINTER ERROR |
There is a problem with the printer's memory. The x value refers to the location of the problem:
0 = Internal memory 1 to 3 = DIMM slots 1, 2, or 3
You might need to replace the specified DIMM.
If this message persists, contact Call Laser Printer Services @ (800) 815-2737. |
| 64.x PRINTER ERROR |
A temporary printing error occurred. Turn the printer off and then turn the printer on.
If this message persists, contact Laser Printer Services @ (800)815-2737. |
| 66.xy.zz INPUT DEVICE FAILURE alternates with CHECK CABLES AND CYCLE POWER |
An error occurred in an external paper-handling device. Turn the printer off and then turn the printer on.
If this message persists, Laser Printer Services @ (800) 815-2737. |
| 68 NVRAM ERROR CHECK SETTINGS |
An error occurred in the printer's nonvolatile memory (NVRAMAn error occurred in an external paper-handling device. Turn the printer off and then turn the printer on.
If this message persists, contact Laser Printer Services @ (800)815-2737. ), and one or more printer settings have been reset to the factory default.
Print a configuration page and check the printer settings to determine which values have changed.
Hold down Cancel Job while turning the printer on. This will clean up the NVRAM by removing old areas that are not being used.
If this message persists, contact Laser Printer Services @ (800)815-2737. |
| 68 NVRAM FULL CHECK SETTINGS |
The printer's nonvolatile memory (NVRAM) is full. Some settings might have been reset to the factory defaults.
Print a configuration page and check the printer settings to determine which values have changed.
If this message persists, contact Laser Printer Services @ (800 )815-2737. |
| 69.x PRINTER ERROR |
A temporary printing error occurred. Turn the printer off and then turn the printer on.
If this message persists, contact Laser Printer Services @ (800)815-2737. |
| 79.xxxx PRINTER ERROR |
The printer detected an error. The numbers (xxxx) indicate the specific type of error.
Turn the printer off and then turn the printer on. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. (If the message only appears with a certain software application or print job, contact the software vendor for assistance.)
If the message persists with different software applications and print jobs, record the numbers that appear (xxxx) and contact Laser Printer Services @ (800) 815-2737. |
| 8x.yyyy CRITICAL ERROR (EIO accessory) |
The EIO accessory in slot x has encountered a critical error as specified by yyyy.
x = Description 1 = EIO slot 1 – The printer detected an error with the EIO card. 2 = EIO slot 2 – The printer detected an error with the EIO card. 6 = EIO slot 1 – The EIO card detected an error. 7 = EIO slot 1 – The EIO card detected an error. Turn the printer off and then turn the printer on. Reseat the EIO card. The EIO card may need to have the firmware upgraded. Contact Laser Printer Services @ (800) 815-2737. |
